A Business Analyst in my shoes, by Sabina Muskietorz

Junior Consultant Sabina Muskietorz joined Triad as an IT graduate from the University of Northampton in 2023 after catching our eye in last year’s Triad challenge. Sabina shares her insights on joining Triad and learning to work as a business analyst.

We met you at the Triad Challenge. How was that?

I took part in two Triad challenges. My team won the second one. When you’ve done one before, you have an advantage because you know how to approach things. In the first challenge, we focussed too much on the coding side of the challenge. The group that won didn’t have the best coding, but they nailed the product specification and user experience. It was a good reminder that the core idea is more important than the coding, because the coding can evolve, but the product needs to be well thought out from the start.

How did you find the transition from university to a full-time job?

Before meeting Triad, I thought IT consultancies were super serious and not smiley. But I found the opposite to be true. My colleagues have all been super-friendly and extremely generous with their time, which has really helped me.

How would you describe your role?

I work as a Business Analyst (BA). It’s my job to ensure that there is good and continuous communication between the team and stakeholders, to collect requirements, and to avoid misunderstanding on the interpretation of those requirements. It is important to translate this insight into user stories that developers can use to build the product.

What do you most enjoy about your role?

The people interaction. I love talking to people and discovering the unknown together. And there is nothing better than a good brainstorming session, where you can see people’s smiles once they figure out how to untangle something complex.

Being a BA is very rewarding because you have this sense of achievement every time you solve a problem. I am still new, and day by day, I am challenged positively to do something I haven’t done before. I find this very stimulating!

Triad’s goal is to transform through technology. Since working for Triad, how have you helped improve people’s lives through technology?

Currently, I am working on the ‘Clean Heat Market Mechanism’ project, commissioned by DESNZ. We aim to deliver a digital service to administer a new policy and encourage the uptake of heat pumps in the UK market. This incentive brings the UK closer to the net zero emissions target, and it is great to be part of it. Really rewarding.

What’s your superpower?

(Laughs) Hmmm, I would probably say it is my organisational skills. I like to be ‘On it!’ This may sound dull, but it helped me as a mum whilst studying at university and, as time is always short, it helps me maintain control and focus on the important things at work. I like to have everything in order. Even though we work in an ‘Agile’ methodology, where we have to make changes often, I believe good organisational skills help BAs manage the requirements and make our stakeholders feel we are on top of things.

Marketing spin aside, what do you think makes Triad different from other IT Consultancies?

The people. From day one, I have felt welcomed and supported. Everyone is genuinely trying to do their best, and that makes it easier to go through workday challenges. We praise each other for all our achievements, no matter how small, and there’s a motivation to keep pushing in pursuit of personal and company growth.

It has been only 7 months since I joined Triad, but it feels like I have known my colleagues for years! People at Triad have a way of making you feel welcome – part of the family.

If you have a question for Sabina or the Triad team, please get in touch.